Bianca Hein - Resume

A tourism and yacht industry report:

Piracy in modern Southeast Asia, setting the record straight.

Bianca Hein and Scott Neuman are both sailors - and both journalists - who will address the piracy issue in Southeast Asia with an ambitious report that will cover all aspects of piracy as it relates to the tourism and yacht industry.

This three part report is the definitive word on the subject. It is available for reading online at: http://www.biancahein.com/projects.html

Worldwide

Issue #5 / Serial #1005244 / Since 1980

U.S. COAST GUARD LICENSED MASTER MARINER
100 Tons / Motor and Sail Endorsements / MMDS - U.S. Merchant Mariner

Citizen Journalism (requiring three sources)

CEO - ExtraPR.com - Created, coded, designed and developed an independent wire service for sourced, citizen journalism. ExtraPR averages an 80% placement in Google News. Industry influencers furnish their own unique media lists. Extra! Extra! Read All About It! is the federally registered trademark.

Television and Radio Production

Created, produced and hosted Dream Builders, a business television show which aired on FOX - in the Pacific Northwest.

Created, produced and hosted Bizline, a radio show which aired in the state of Washington and Idaho.

Promotions

Promotions and Publishing Manager - Thai Sky Television - Established an in-house Publishing and Promotions Dept. for a television station to be all Thai staffed in 18 months. Supported the marketing department and reduced costs by 11%. As an executive board member for the Miss Universe Pageant, I managed requests by 200 foreign and local journalists.

Travel Magazines

Managing Editor - Southeast Asia Yachting. The creation of SEA Yachting was based on a solid foundation of growth initiatives for the marine and leisure yacht industry. These four initiatives were arranged for by Bianca Hein and they appeared as regular magazine articles by their respective authors:
• IMO series (safety series based on self regulation)
• Local Knowledge (satellite imagery and underwater data on what lies beneath)
• Business-2-Business (business matchmaking opportunities where all profiles were successfully matched)
• Dream Builders (project management and marketing support to land-based industries, presentation made to an inward investors mission from Germany)

Executive Editor - Shilpa Publishing Company - Wrote, edited and updated a bimonthly 112-page Guide To South Thailand. Created, wrote, planned layout and hired translators for an annual 214-page color guide book on the entire kingdom. Destination Thailand was translated from English into German, French, Italian and Japanese.

Managing Editor - Royal Nepal Airlines - Wrote and edited stories for Yeti Flight Tales, an in-flight travel magazine.

Freelance Writer - Yachting, Cruising World, Cruising Helmsman, published a 12-month series Navigator's Notebook.

Online B2B

Online Content Editor - Portland General Electric - Wrote all editorial content for an e-commerce site. Built relations with 34 business associations and trade industry leaders for co-branding of website. 30 partnerships and alliances were initiated. 14 major newswire syndicates sourced content for business news using ExtraPR.com created by Bianca Hein.

Case Management

American Embassy - Case Worker - Reviewed special immigration cases of Vietnamese refugees who were previous U.S. Government employees, or persons with long-term imprisonment (10+ years) because of their involvement with U.S. forces, such as the Phoenix operation and Air America. Senator Kerry presented this report to the U.S. Senate.

State Government

Oregon Economic and Community Develop. Dept. - Assistant - Helped form the Governor's Small Business Council and earned The Department the top national award from the U.S. Small Business Administration. Prepared briefs for overseas trade missions, desktop publishing, internet research, grant writing.

Small Business Resource Directory for Oregon - Author - Researched and compiled the most extensive directory of which agencies deliver results for free or low-cost assistance.

Technical, TQM and Proposal Writing

NTC HeliTours - Founder and Project Manager -
I was the first foreigner to receive a helicopter and fixed wing business license deemed for tourism use. I set up the company for ISO 9002, Board of Investment privileges and a future stock exchange listing. Technical, TQM and proposal writing included:

Privatization Plan for the Open Skies Policy in Thailand -
Wrote a 100-page Helicopter Air Tour Proposal requesting a permit to operate an aviation business. This involved bureaucratic negotiations to acquire the unwritten guidelines.

Flight Operations and Maintenance Manual of Aircraft -
Wrote a Flight Operations Manual to set performance standards for safety, passenger comfort and reliable schedules.

Helipad Planning -
Negotiated the landing rights for eight helipads with the Airport Authority of Thailand for landing rights, charges, permits.

Thailand Board of Investment Application -
The 200-page proposal I wrote obtained maximum tax benefits and privileges as an aviation service and tourism classification:
8-years tax-free status of 37%; afterwards, a 5-year tax reduction at 18.5%; and a 25% reduction in utilities for 8-years.

Total Quality Management (TQM) ISO 9002 and Training -
Wrote a TQM system which conformed to the ISO 9002 International Standards. The result of being the first aviation and tourism entity in Thailand to recognize ISO 9002.

Winner of the U.S. Small Business Administration Business Journalist of the Year Award.

National publishing award for the Miss Universe Pageant.

Foreign Correspondents Club of Thailand

Freemasonry: Order of the Eastern Star, Life member